Providing the best customer service is our priority. We respect your time and ours. Due to the nature of the services we offer there are policies that need to be followed in order to have a relaxed and satisfactory experience every time you visit us. We appreciate your understanding!

A credit card information is required in order to book and confirm every appointment. This information is to ensure that you are serious about scheduling your appointment. We require 24 hours' notice if you decide to cancel or reschedule your appointment. If you fail to do so, you will be charged a $150 fee. No exceptions.

To avoid unfair delays to clients, if you are more than 15 min late to your appointment in most cases it will be necessary to reschedule, it will be considered a late cancellation and you will be charged $150 fee so plan accordingly. In special cases, and when our schedule will allow, we may be able to accommodate the appointment. This will be at our discretion and only with advanced notification of late arrival.

No one is allowed in the procedure room at the time of your visit unless you need help to communicate, otherwise there is a waiting area. It is important to understand that for best results, requires a suitable atmosphere in which it is possible to establish the necessary contact between the client and practitioner. It is also a precaution in order to comply with sanitary conditions.

Children under 18 are not allowed to have permanent makeup procedure. We also ask that no small children are in the waiting area as we want to provide the best relaxation atmosphere for our procedures.

If you have previously had permanent makeup done by another technician and fail to notify us in advance before making an appointment and send a clear picture of the area which supposed to be treated, we reserve the right to refuse service and you will be charged $150 fee.

Healed results will vary with each individual client. NO guarantee will be made and additional sessions may be required to obtain optimal results. Additional charges will apply. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. Please refer to our FAQ to see if the services we offer may be beneficial to you.

You will receive your first follow up appointment free of charge. This can be scheduled no sooner than 3 weeks and no later than 6 weeks after your INITIAL procedure. This follow up appointment is required for best results. Failure to show up for your follow up appointment or reschedule/cancel 48 hours before will result in $150 fee. Additional follow up appointments also should be scheduled no sooner than 3 weeks and no later than 6 weeks after the LAST procedure and will be charged depending on how much work is to be done.

Permanent or semi-permanent makeup also called micro-pigmentation is the process of implanting color pigment beneath the surface of the skin by means of a tiny, sterile, disposable needle to produce the appearance of cosmetic makeup or to enhance the natural feature of the face.

Please make sure you have enough time to complete a proper permanent makeup procedure. You should plan on 2.5-3 hours in the office. This time includes consultation, paper work, proper numbing, procedure, aftercare instructions and pictures. None of these activities should be rushed. Follow up procedures usually do not require the same amount of time.

If you regularly get your eyebrows shaped, waxed, threaded or tinted, please do so at least 3 days before your appointment.

If you want to get Botox done, you should know that it should be performed at least 2 weeks after your permanent makeup procedure and follow up are completed. Injectable fillers may be done 6 weeks

or more prior to your scheduled appointment. However, to avoid complications it is best to do fillers 6 weeks after your permanent makeup procedure.

If you plan to go on a vacation, you should know that it is highly recommended that you avoid sun and tanning bed exposure at least 2 weeks BEFORE and AFTER your procedure. If you show up for your appointment with a sunburn, you will need to reschedule. Besides that is a sign of inflammation in the skin, in addition as your skin exfoliates from a sunburn, it will take the pigment with it.

We require our clients to avoid any blood-thinning medication for a minimum of 72 hours prior to their appointment. This includes Vitamin E, Aspirin, Niacin, Ibuprofen, Advil, Fish oil, etc.

Do not drink any alcohol the night before and day of your appointment and limit the amount of caffeine you consume.

If you have been on prescription Accutane in the past, you MUST wait at least one year before considering this procedure.

Darker skinned clients, clients with melasma or a history of hyper-pigmentation may NOT be candidates for permanent makeup procedure. When making an appointment please disclose any hyper-pigmentation issues.

Some medical conditions may make you more susceptible to side effects. Your Doctor may want you to take medication prior to or during your procedure. To ensure your safety we require a Doctor’s release if you have any of the following: Mitral Valve Prolapse (MVP), areas of Vitiligo, Alopecia, Diabetes, Hypertension, Trichotillomania (TTM), Glaucoma - ( for eyeliner procedure only ).

If you have occasional herpes breakouts, then you have to ask your Doctor to prescribe the prophylactic antiviral medication such as Valtrex prior to the procedure. Failure to take this antiviral medication may well cause an outbreak, which in turn will compromise the result of your lip procedure.

If you already have permanent makeup or tattoo done by another technician, you have to know that those previously treated areas may require additional appointments or even laser tattoo removal.

If you are pregnant or nursing you can not have permanent makeup procedure during this period of time.

If you are having an eyeliner procedure: Do NOT wear contact lenses to your appointment, wear your eyeglasses. Clean contacts can be worn 48 hours after the procedure.

You should NOT use Saline to wet the eyes. You should only use Sterile Water. Check that the wash is not Saline, because it will fade the eyeliner out instantly.

If you have had any eye surgery, i.e.;Lasik, Cornea surgery, Upper or Lower Blepharoplasty, Lens repair, etc., you will need to wait at least 6 months before getting the eyeliner procedure, ( a Doctor’s note may be requested ).

If you have tear duct plugs, you are not a candidate for eyeliner procedure.

You must discontinue use of any eyelash growth serum (Latisse, Revitalash, etc.) 30 days prior to eyeliner procedure, having in mind that these products contribute to the fading of the pigment.

It is recommended to stop using topical or oral steroids ( creams or pills ), and Retin A/Retinoid ( topical or oral ) 5 days prior to any permanent makeup procedure. You must discontinue the use of all Retinoid products for one month after the procedure. Using Retinoid products before one month after the procedure can cause the pigment to fade prematurely. Consult with your Doctor before discontinuing any topical or oral steroid.

Your permanent makeup will appear darker and more intense than expected for the first few days. This will gradually lighten during the complete healing process. Eyebrows: The area may be slightly reddish and tender, so be gentle with your skin during the healing process and keep applying the aftercare product provided.

Eyeliner: Expect that your eyes may be swollen for up to 3 days ( like how you would look after crying ). Typically this may occur after longer wide eyeliner procedure while eyelash enhancement is not conducive to the appearance of swelling (depending on the individual). Some careful maintenance is required to make the swelling go down faster.

Lips: Your lips will look very intense. Usually the scab will peel off after 3-6 days. During this time, the color may look quite pale, the blended lip liner will show more color. Be patient at this time until the skin matures which will take about 1-2 months until you can see the final result.

Other less often reported side effects are difficult to determine due to the individuality of each person’s biological system.

Many people with medical conditions can safely undergo permanent makeup procedure, however often it is required to have a consultation with your Doctor, who may prescribe medication to protect you. This is why professional permanent makeup technician require a client history profile be filled out to access different factors that may contribute to your experience after the permanent makeup procedure has been completed.

We provide very specific post-care instructions along with the after-care products after your procedure. It is highly beneficial to follow these instructions to ensure a good healing process and to achieve the best results. The following highlights are the most essential recommendations that you should adhere to:

Do NOT rub, scratch or pick the pigmented area - this is a must, because you do not want an infection. Let the sloughing skin exfoliate naturally to avoid scarring or premature loss of pigment. To avoid infections, use clean hands or Q-tips to touch the treated area during the healing process.

Active tanning must be discontinued; both sun tanning and tanning booths must be avoided for at least 2 weeks after your permanent makeup procedure. Limit sun exposure as much as possible for several weeks afterward. Sun avoidance and use of sunscreens ( after the second week ) is critical to healing and retaining the pigment. Wear a hat and use a daily sunscreen SPF 50 or higher on your third week after the permanent makeup procedure.

Do NOT wet the treated area. You may wash your face with a soft cloth and antibacterial soap around it.

Avoid sweating for several days after the procedure, as the pores opening and/or salt in your sweat may make the pigment fade prematurely ( salt is sometime used in the permanent makeup removal process ). This includes no exercise, sauna, hot yoga and facial with steam.

Avoid harsh irritating products such as glycolic or salicylic acids and abrasive scrubs for 3 days before and 10 days after your permanent makeup procedure.

Do not apply makeup to the treated area until it is healed.

Do not swim until the treated area is healed, as chlorine and saltwater can fade or alter your pigment. Lakes can have bacteria, it is best to avoid lake swimming during the healing process. Even after the treated area has healed , it is wise to apply a barrier ointment such as Vaseline to the area before a swim.

Glycolic acid and face peel products must be kept away from the treated area as continued use could lighten the pigment.

Some clients may have pigment fade unevenly. Faded areas will be filled during the follow-up to create a more even appearance. Follow up appointments must be scheduled 3-6 weeks after the initial procedure.

If you are having laser resurfacing or laser hair removal, please avoid it for one week prior to your permanent makeup procedure and after the treated area is healed, please inform your laser technician that you have permanent makeup and that area should be covered completely so that the laser would not affect it. Laser procedures may darken, lighten or discolor the pigment.

If you are planning to get MRI, you should consider that although numerous studies have shown that even for people who have large body tattoos there is little to no potential for irritation from it ( in the rare instance where discomfort resulted, it was localized and very temporary ). However, it is prudent to advise your MRI technician that you have permanent makeup.